Frequently Asked Questions
Everything you need to know about shopping with Hello Sunflower.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking link via email to follow your package's journey.
What is your return policy for clothing items?
We offer a 30-day return policy for all unworn garments with original tags attached. Please note that for hygiene reasons, swimwear and earrings are final sale.
How do I ensure I'm ordering the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as sizing can vary slightly between different styles and fabrics.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your materials sustainably sourced?
At Hello Sunflower, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or linen to reduce our environmental footprint.
Can I modify or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 60 minutes of the order being placed. Please contact our support team immediately.